Shipping policy

Shipping Policy

Last Updated: August 30, 2026

At Xcursion Offroad, our products are made and fulfilled through trusted production partners. Because different products may be fulfilled by different facilities, processing and delivery times can vary by product.

Order Processing

Most orders are processed and sent to production shortly after they are placed. Production and fulfillment times vary depending on the product, fulfillment facility, order volume, and time of year.

Once your order has been fulfilled, you will receive a shipping confirmation with tracking information when available.

Shipping Times

Shipping times begin after your order has completed production and has been handed over to the carrier. Delivery times are estimates and are not guaranteed.

Actual delivery times may vary due to:

• Product availability and production time
• Fulfillment location
• Shipping destination
• Carrier delays
• Weather and other circumstances beyond our control
• Peak holiday and promotional periods

Multiple Fulfillment Partners

Because Xcursion Offroad products may be fulfilled by different production partners, items purchased in the same order may ship separately and arrive at different times.

If your order contains products fulfilled by multiple suppliers, you may receive several packages and separate tracking notifications.

Shipping Costs

Standard shipping rates apply to orders unless otherwise stated.

We offer free shipping on qualifying bundles totaling $75 or more. Free shipping may also be offered as part of special promotions or limited-time offers.

Tracking Your Order

When your order ships, we will provide tracking information when it is available. Please allow some time for the carrier's tracking system to update after the package has been shipped.

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the carrier. If you still cannot locate your package, contact us and we'll be happy to help.

Delays

Xcursion Offroad is not responsible for shipping delays caused by carriers, weather, natural disasters, incorrect or incomplete shipping information, or other circumstances outside our control.

During holidays, major sales events, or periods of unusually high demand, production and delivery times may be longer than usual.

Questions About Your Order

If you have questions about the status of your order or shipping, please contact us at support@xcursionoffroad.com.

When contacting us, please include your order number so we can assist you as quickly as possible.

Thank you for choosing Xcursion Offroad and supporting our adventure-driven brand.